That's pretty impressive service all right. Of course the extended
warranty is probably carried by a thire party. Maybe they are planning to
switch warranty companies.
If you brought them a set of four platinum plugs you bought at the parts
house for less than you paid for one of theirs, do you think they would
give you back your $60. in the name of customer goodwill? Kick some tires
in the showroom on your way in!
Am I too cynical?
Brian Holm
At 10:34 AM 1/29/99 EST, you wrote:
>I recently had the dealer replace the plugs on my Acura Legend (in for
>warranty work, believe it or not at 99,234 miles). They charged me $15 each
>for platinum plugs. Is that right??? By the way, I have nothing to complain
>about Acura reliability and warranty. I bought the extended 7 year 100,000
>miles zero deductible warranty and took it in for a couple of minor problems
>like the coffee holder would not lock. While it was there the dealer noticed
>a very slight ticking of the fan motor and replaced it (a $700 repair), three
>seals were leaking slightly (replaced) and a pinhole leak in the radiator
>(replaced that). Total bill: Zero other than the plugs parts and labor. When
>I inquired about how generous the warranty was since none of those were
actual
>failures, he said it is all about customer good will. That's why Acura is
>here and Peugeot is not--the incredible reliability of the Acura vs. Peugeot
>aside.
>
>Mort
>
>Mort
>
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Brian Holm, Peugeotholm
Supplying parts for Peugeots only, since 1969
Plainfield, VT 802.454.7132 Fax 454.1310
Alternate E-mail: peugeots@together.net and
peugeotogo@aol.com